Privacy Policy — Dhandha Dheko

This Privacy Policy explains how Dhandha Dheko ("we", "our", "us") collects, uses, and protects information when you use our services.

1. Information we collect

Business information: business name, GSTIN, PAN, address, contact details, and financial year settings you provide.
Transaction data: invoices, orders, payments, purchases, inventory, and accounting entries you record in the app.
Customer data: customer and supplier details you enter as a merchant, used solely to operate your business inside the app.
Account data: email, name, authentication identifiers, and preferences.
Usage data: logs, device information, and analytics events used to keep the service secure and reliable.

2. How your data is stored

Your data is stored on managed cloud infrastructure with encryption in transit and at rest. Access is restricted to authorized systems and personnel only.

3. How we use data

To provide, maintain, and improve the Dhandha Dheko service.
To generate reports, insights, and AI-powered suggestions inside your own account.
To process payments and manage your subscription.
To communicate service updates, security notices, and support responses.

4. Sharing and disclosure

We do not sell your data to third parties. We share data only with service providers (such as payment processors and cloud hosting) as required to deliver the service, and where required by law.

5. Cookies & analytics

We use essential cookies to keep you signed in and to remember your preferences, and privacy-respecting analytics to understand aggregated product usage. We do not use third-party advertising trackers.

6. Your rights

You may request access to, correction of, or deletion of your personal data by writing to dhandhadheko@gmail.com. We will respond within a reasonable timeframe as required by applicable Indian data protection law.

7. Data retention

We retain your data for as long as your account is active. On account deletion, we remove personal data within a reasonable period, except records we are legally required to retain.

8. Contact

For any privacy questions or requests, contact dhandhadheko@gmail.com.